TECHNOLOGY

Leading CIOs reveal top priorities, biggest challenges and emerging trends in tech

Looking ahead, my top priorities are driving digital transformation and leveraging AI to enhance customer experiences, while ensuring robust cybersecurity measures to protect our data assets. We're focusing on building agile, scalable tech infrastructure that supports business growth and innovation.

This includes modernizing our legacy systems, adopting cloud technologies, and implementing data analytics to drive business insights. Our goal is to create a seamless, omnichannel experience for our customers while improving operational efficiency and reducing costs.

We're also investing in emerging technologies like blockchain and IoT to explore new business opportunities and stay ahead of the competition. Cybersecurity remains a top concern, so we're implementing advanced threat detection and response measures, as well as conducting regular security audits to ensure compliance with regulatory requirements.

To support these initiatives, we're prioritizing talent development and upskilling our IT teams to ensure they have the skills needed to drive innovation. Collaboration is key, so we're working closely with business stakeholders to understand their needs and deliver tech solutions that drive real business value.

By doing so, we're creating a culture of innovation and continuous improvement that positions our organization for long-term success in Africa's rapidly evolving digital landscape.